Returns & Exchanges
At OutIn, we want your home to feel perfect, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If your purchase doesn't fit your space or style, we are committed to making the exchange process seamless and stress-free.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship It Back
Print your prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing